Operational Planning
Well-thought-out operational planning is the key to long-term success.
Operational Planning – Forward-thinking planning fur successful operation
For us, a project doesn't end with construction completion. The true value of a property begins only once it operates smoothly. That’s why solid operational planning is essential—it bridges the gap between project handover and seamless, long-term use.
With decades of experience in delivering and supporting complex construction projects, we take on comprehensive operational planning—early, in detail, and with proven practical relevance. This ensures a successful launch into operations and sustained economic performance throughout the property's lifecycle.
Operational Planning – Our Services at a Glance
The demands on operator organizations are diverse and complex. Our holistic approach supports you from the initial analysis to successful commissioning—efficiently, economically, and in full legal compliance.
• Analysis of operational requirements and organizational structures
• Design of operator organizations: technical, infrastructural, logistical
• Development of operational concepts incorporating user workflows
• Profitability assessments and operating cost forecasts (including life-cycle perspectives)
• Early identification and planning of operational requirements
• Forecasting of operational costs to support municipal or political decision-making (e.g. construction approvals)
• Preparation of service specifications for infrastructural and technical services
• Support in tendering and awarding processes
• Financial evaluation of bids
• Drafting of operator contracts (e.g. for catering or cleaning services)
• Managing the transition from construction to operation (“start-up”)
• Coordinating commissioning processes and ensuring smooth regular operation
• Establishing processes for continuous improvement and early conflict resolution
• Support in warranty management and coordination with external stakeholders
• Assistance with sales, booking systems, and program scheduling
• Coordination of event operations and management in compliance with local regulations (e.g. VStättVO)
• Management of public communications (e.g. websites, apps, marketing)
• Monitoring legal operator obligations during event operations
• Development and maintenance of required documentation
• Ensuring compliance with legal operator responsibilities (e.g. maintenance, safety obligations)
• Training and handover to future operational teams
Key Areas We Cover
Every organization faces specific challenges and needs. That’s why we offer tailored, hands-on, and flexible operational planning aligned with your organization’s real-world conditions. Our approach includes:

- Technical operations: maintenance, repairs, on-call services, warranty management to ensure reliable performance.
- Infrastructural services: cleaning, security, landscaping, visitor & delivery management to keep things running smoothly.
- Event management: planning, organization, and oversight of events in compliance with safety regulations.
- Catering operations: concept development, tendering support, and lease contract structuring.
- Commercial operations: accounting, cost control, and contract/personnel management to ensure economic viability.
Your Added Value: We don’t just deliver a solid realization of your project—we ensure your property operates flawlessly from day one: economically, legally compliant, and user-friendly.